Privacy Policy

Last Updated: 17 Nov 2025

At Elensil, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and your rights regarding your data. By visiting our website or making a purchase, you agree to the practices described below.

If you have any questions, please contact us:

Elensil
Email: support@elensil.shop
Phone: +1 (972) 872-8122
Address: 1114 S Hayden St, Amarillo, TX 79102, USA

1. Information We Collect

We collect personal information to provide a smooth and secure shopping experience. The types of information we may collect include:

a. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment processors)

  • Account login information (if you create an account)

  • Information submitted via customer service inquiries

b. Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referral URLs

  • Cookies and tracking technologies

c. Payment Information

We do not store full credit card numbers or payment details. Payments are processed through secure third-party gateways that adhere to strict PCI-DSS standards.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To verify payment and prevent fraudulent activity

  • To provide customer support

  • To send order confirmations and shipping updates

  • To improve website performance and user experience

  • To personalize product recommendations and promotions

  • To comply with legal obligations

  • To contact you regarding account or policy updates

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Analyze site traffic

  • Personalize content and recommendations

  • Track cart items

You can disable cookies in your browser settings, but some site features may not function correctly.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Shipping carriers (USPS, UPS, FedEx)

  • Payment processors (e.g., PayPal, credit card gateways)

  • Fraud protection services

  • Analytics providers (Google Analytics or similar)

  • Website hosting services

These partners only receive the information required to complete their services and are obligated to protect your data.

We do not sell or trade personal information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted payment processing

  • Secure server hosting

  • Firewall and malware protection

  • Limited employee access to personal data

While we follow industry standards, no online transmission is 100 percent secure. We cannot guarantee absolute security, but we do our best to protect your data.

6. Data Retention

We retain your personal information only as long as necessary for:

  • Completing the order

  • Providing customer service

  • Legal or tax obligations

  • Resolving disputes

  • Enforcing agreements

Once no longer needed, data is securely deleted.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the information we hold

  • The right to request correction of inaccurate data

  • The right to request deletion of your information

  • The right to withdraw consent for marketing communications

  • The right to restrict processing in certain situations

To exercise these rights, email us at support@elensil.shop

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have unintentionally collected such data, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy statements separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last Updated” date. Continued use of our website indicates acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Elensil
Email: support@elensil.shop
Phone: +1 (972) 872-8122
Address: 1114 S Hayden St, Amarillo, TX 79102, USA